Refund Policy

RETURN POLICY

We offer a 30 day refund and return policy . All refunds and exchanges must be within 30 days of the date of purchase.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Send us an email at info@filtrapure.com and include your order number.

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer or your request will not be processed.

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 business days.

If you have any issues regarding your return please contact us at info@filtrapure.com